Halifax Privacy

1. Information Halifax Collects

Halifax collects and handles a range of personal information, including:

2. How Halifax Uses Your Information

Halifax uses your personal information for the following purposes:

• Service Provision (Agreement Performance):
  • Processing and managing your Halifax vehicle rental bookings and agreements. Verifying your identity and confirming you meet rental requirements. Facilitating vehicle collection and return arrangements. Processing payments and handling deposits and charges.
• Halifax Customer Communication (Legitimate Interest/Contract Performance):
  • Sending account confirmations, transaction alerts, and important payment information for your Halifax accounts. Responding to your inquiries and providing customer support for Halifax services. Notifying you of changes to Halifax products, service terms, or policies.
• Halifax Marketing (Consent/Legitimate Interest):
  • Distributing promotional offers, newsletters, and service updates where you have given consent or where Halifax has a legitimate interest. You may opt out at any time.
• Service Development (Legitimate Interest — Halifax):
  • Analyzing website usage to improve customer experience and functionality. Conducting research to improve Halifax's product range and services.
• Regulatory Compliance (Halifax Requirement):
  • Meeting Halifax's legal, regulatory and tax obligations. Preventing fraud and protecting service integrity. Handling disputes and applying Halifax's terms and conditions.

3. Data Sharing

Halifax may share your personal information with:

• Halifax Providers: Third-party organisations that assist Halifax in providing its services, such as payment processors, IT support providers and maintenance services. These organisations are contractually required to protect your data.

Halifax does not sell your personal information to third parties for marketing purposes.

4. Halifax Security

Halifax uses appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure servers, and regular security assessments. Despite these protections, no internet transmission or storage can be guaranteed to be entirely secure.

5. Halifax Data Retention

Halifax retains your personal information only for as long as necessary to fulfill the purposes for which it was collected, including meeting legal, accounting and reporting requirements. Retention periods vary according to the type of information and the context in which it is processed.

6. Your Halifax Rights

Under UK data protection law, Halifax confirms the following rights:

• Halifax Access Rights: Request a copy of the personal information Halifax holds about you.

To exercise these rights, please contact Halifax using the details below.

7. Cookies and Tracking — Halifax

Halifax uses cookies and similar technologies to improve your browsing experience, analyse site traffic, and personalise content. You can manage your cookie preferences through your browser settings.

8. Halifax Policy Updates

Halifax may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised Last Updated date. We encourage you to review this policy regularly.

9. Contact Halifax

For questions about this Privacy Policy or our data practices, please contact Halifax at: